Program Policies


Thank you for choosing to use the Before and After School programs conveniently provided to you at Sandy Knoll Elementary School and Superior Hills Elementary School by Child Central Station, LLC.  Please take time to review the following policies and procedures in regard to the program. If you have any questions, please contact the program director, Amy Ahola. She can be reached via email: or via phone/text: 906 361 2275 (Sandy Knoll) 906 361 9016 (Superior Hills).


Current famlies will be able to re-enroll online via myprocare. com. New families may begin enrollment at the school's open house. Online enrollment for new families will also be available after the open house.  The annual enrollment fee of $10 and the tuition for your first week is due upon enrollment. 


We PLAY! Research shows that children learn through play!  Children will have an opportunity to be active contributors to the program. There will be a wide range of opportunities to include individual, small group, and large group activities. Our staff will work hard to meet the varying needs of participants by providing an environment that supports child driven interests including, but not limited to: quiet areas for reading and homework help, arts and crafts, science and sensory experiences, and activities that support both fine and gross motor development. We understand the need to support the whole child; physically, mentally (cognitively), emotionally, socially, and creatively with developmentally appropriate practices.  

If weather conditions are adequate, the children will play outside daily. Program Directors will make the decision if the children will stay indoors or go out on any given day of the program. It is the parent’s and child’s responsibility to make sure that a child is prepared with appropriate clothing for indoor and outdoor activities on a daily basis. (i.e. tennis shoes, jacket, hat, mittens, snow pants, boots, etc)

*Due to COVID-19, we anticipate even more outdoor time. Please make sure that your child is prepared to spend time outdoors.

Our program does not provide transportation, however on occasion we may participate in walking field trips in the nearby area. Parents will be notified if/when a field trip is planned.


Our program strives to be child driven and play based. We realize that children come from a wide range of backgrounds with varying family beliefs, traditions, and cultures. When we all come together, we find that not only do we have a number of differences, but also a wide array of similarities. 


Our program works to meet the individual needs of each child. This means that we are careful observers and gather information to best support each child as they grow and develop. It also means that we encourage open, honest, and frequent communication with parents/guardians. Part of supporting each child is recognizing when a child may need additional services outside the scope of our expertise. We know that this can be a difficult subject and work to effectively communicate our concerns and welcome dialogue with families. We do our very best to support children of varying abilities. Reasonable accommodations will be made to include all eligible students. Our program is staffed to provide a safe and caring learning environment for all children. 

Our program is a licensed childcare center, thus we do not fall under the school’s required Individual Education Plans. If it is determined that a child requires additional attention beyond state regulations, we may not be able to accommodate their needs, and it will be the parent’s responsibility to provide the extra adult support at their own expense or find alternative care.


The program director of the Before and After School Program is Amy Ahola. She is a graduate of Northern Michigan University with a B.S. in Psychology and a M.S. in Training, Development and Human Performance Improvement. Amy has been a licensed child care provider since 2005. Prior to that time she also worked at a child care center and a K-12 school. Amy is very passionate about providing child centered, authentic play experiences for young children. She was recognized as one of Microsoft’s 365 Heroes in Education in 2013, and by the Terri Lynne Lokoff National Child Care Teacher’s Awards in 2017. She has also spent a great deal of time speaking at conferences and training other educators about the power of play.  When she isn’t working at one of the child care programs or training adults, you may find her volunteering with the Danish Sisterhood of America or the Boy Scouts of America. 

Please visit our Staff page to learn more about the rest of our team!  All staff members are required to undergo a physical examination by a doctor and obtain a test for Tuberculosis. Additionally, staff members are fingerprinted and undergo a criminal background check prior to working with children. Caregivers will be required to obtain a minimum of 16 hours of professional development annually, including certifications in First Aid, CPR, and Blood Borne Pathogens. Many of our staff members are students aspiring to work with young people when they graduate. Our goal is to provide high quality, consistent care and learning experiences for your child. 

Staff to Child Ratio Policy- The current staff to child ratio policy according to state licensing is 1:18. In most situations, you will find that we strive for a smaller ratio.


* Due to Covid-19, we are limiting our parent participation, visitors, and volunteers. While we cannot keep you from entering the building, we strongly recommend that you do not. Any person entering the building must first complete a health screening.

With our location being inside Sandy Knoll Elementary School and Superior Hills Elementary School, we follow the rules and guidelines that they have set forth in regard to visitors and parents volunteering in the program. All visitors/volunteers must first check in at the Principal’s office and then check in with the program director. 

“(a) A listed offense, as defined in section 2 of the sex offenders registration act, 1994 PA 295, MCL 28.722

(b) Child abuse or neglect

(c) A felony involving harm or threatened harm to an individual”


All staff members and volunteers in our program are mandatory reporters. This means that we are required by law to report concerns of child abuse and/or neglect to children’s protective services.


*Children may be picked up and dropped off at anytime during operating hours. 

The Before and After School Programs follow the school calendar. The program is not open for spring break or full days of professional development.

The Before and After School Program 

starts: 9/5/2023

ends on the last day of school: 6/11/2024

The Before School Program:

6:30 am - 9 am

The After School Program:

3:45 pm - 6:00 pm

The Summer Program 2023

6:30 am - 6:00 pm

Superior Hills Elementary School


These programs follow the school calendar providing before and after school care every day that school starts at its normal time, and after school care every day that school dismisses at its normal time. We are not open on snow days or vacation days. There may be occasional half days. We will hold an afternoon program for a half day IF there is enough interest to make it cost effective. Children would need to bring their own lunch on these half days. 



A non-refundable enrollment fee of $10/family will be charged annually and is due upon receipt of the enrollment package. Drop-in Care may be availalbe at the cost of $13/session during the school year. Please contact us for more information. In order to qualify for the less than 1 hour rate, care must be prescheduled, and will only be offered for care that is less than an hour per session.

Late Pick Up Fees: There will be a charge of $10 for the first 5 minutes that you are late to pick up/drop off your child and an additional $1 for each minute thereafter. (According to our time card clock). For those of you receiving child care assistance, this late pick up fee and extra time is not covered by MDHHS. Repeated violations of our pick up policy may result in termination from the program

Before and After School Program 2023 - 24

Full Time- Full Week $99

Single Session $11

Half Days $25

Less than 1 hr per session $7

Drop in Care Single Session $13

Summer Program (2023):

Full Week $180/week

Single Day $40/day

Half Day $20/day

(Drop In Care subject to an additional $5/day or session.)





We do not provide transportation. Program staff cannot give your child a ride home. Please do not ask them to do so.



         (906) 361-2275 for Sandy Knoll   (906) 361 9016 for Superior Hills

         (If it is prior to 6:30 am, a staff member will not come to the door)


Due to Covid-19 this policy may fluctuate/become more strict in order to follow the most up to date guidelines from the CDC and childcare licensing. 

Please watch your emails and follow our Covid-19 policies and guideline information.




The term discipline often has a negative connotation, and we prefer to refer to how we work with children as child guidance. We know that children need consistency in expectations, and that all behavior is a form of communication. 

To keep things consistent, we utilize the Sandy Knoll Elementary School Policy on School Wide Expectations and Student Conduct:

“We share three important school-wide expectations at Sandy Knoll-- Be Safe, Be Respectful, and Be Responsible. As a part of the school learning community, students are expected to act in a safe, respectful, and responsible manner toward others, themselves, and property. Students can demonstrate these positive behavior traits in several ways:

As a licensed childcare program, we are also mandated to have a discipline policy and we must follow the state rule:

“R400.8140 Discipline Rule 140.

(1) Positive methods of discipline that encourage self-control, self-direction, self-esteem, and cooperation shall be used.

(2) All of the following means of punishment shall be prohibited:

(3) Non-severe and developmentally appropriate discipline or restraint may be used when reasonably necessary, based on a child’s development, to prevent a child from harming himself or herself or to prevent a child from harming other persons or property, excluding those forms of punishment prohibited by subrule (2) of this rule.”

This list of prohibited forms of punishment also apply to parents when they are present at our program. 

We strive to form solid relationships with children and to guide them to make better choices that lead to positive outcomes. The child has an opportunity to learn what is expected, and they gain a strong sense of self and pride in managing their own behaviors. They ultimately learn that although they may not always have control of their emotions, they always have a choice of how to act upon how they are feeling. Children are encouraged to “use their words” and to communicate in order to problem solve situations. We understand that this will look very different based upon the developmental stage and the amount of opportunity that children have been given to be active problem solvers. We respect all children, right where they are at developmentally and work to model and scaffold skills in this area.

Our staff does not believe in Time-Out, instead we focus on “Time-In.” When a child is struggling, it is our job to support them. We know that children will test boundaries, and sometimes will have a hard time remembering what is and is not appropriate. Time-In allows the child and the caregiving member of our staff to work together to find a solution to the situation. It can involve a discussion, calming techniques (such as deep breathing or sensory play), redirection of activity to something more productive that meets the same need, and a sense of teamwork and cooperation to find the best solution moving forward. 

When a child is struggling, or we observe behaviors that are concerning we may:

If we continue to see behavioral issues or have concerns, parents/guardians will be contacted and the child may be required to be picked up from the program. If we ask that a child is picked up from the program, we expect that someone will be there as soon as possible, with a maximum of 30 minutes from our contact. If you cannot be there in a timely manner, you may designate another adult as the pick up person. If this policy is violated it may result in immediate termination of care. 




We are a licensed child care facility and are bound by all of the rules and regulations set forth by our state licensing agency and public acts pertaining to child care programs. You can access these rules and regulations by visiting:





If you are withdrawing from the program, please inform us as soon as possible.

 If you have any questions or concerns with our program, please let us know so that we can address it. 


Repeated failure to abide by the Before and After School Policies and Regulations will result in your child’s removal from the program.  

As a quality before and after school program provider, we strive to provide a safe and nurturing environment. This can only occur when families and staff work as a team. Thank you for allowing us the privilege of caring for your child. We look forward to a GREAT school year!